{"id":1874,"date":"2026-06-25T07:04:47","date_gmt":"2026-06-25T07:04:47","guid":{"rendered":"https:\/\/www.bon-alpina.at\/?page_id=1874"},"modified":"2026-07-09T07:49:55","modified_gmt":"2026-07-09T07:49:55","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.bon-alpina.at\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]\t\t\t<script src=\"\/\/www.bon-alpina.at\/wp-content\/plugins\/revslider\/sr6\/assets\/js\/rbtools.min.js?rev=6.7.21\"><\/script>\n\t\t\t<script src=\"\/\/www.bon-alpina.at\/wp-content\/plugins\/revslider\/sr6\/assets\/js\/rs6.min.js?rev=6.7.21\"><\/script>\n\n\t\t\t<!-- START Slider 1 REVOLUTION SLIDER 6.7.21 --><p class=\"rs-p-wp-fix\"><\/p>\n\t\t\t<rs-module-wrap id=\"rev_slider_1_2_wrapper\" data-source=\"gallery\" style=\"visibility:hidden;background:transparent;padding:0;margin:0px auto;margin-top:0;margin-bottom:0;\">\n\t\t\t\t<rs-module id=\"rev_slider_1_2\" style=\"\" data-version=\"6.7.21\">\n\t\t\t\t\t<rs-slides style=\"overflow: hidden; position: absolute;\">\n\t\t\t\t\t\t<rs-slide style=\"position: absolute;\" data-key=\"rs-55\" data-title=\"Slide\" data-duration=\"3500ms\" data-anim=\"adpr:false;\" data-in=\"o:0;\" data-out=\"a:false;\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/\/www.bon-alpina.at\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"\" title=\"startseiteslider-5\" width=\"1920\" height=\"828\" class=\"rev-slidebg tp-rs-img rs-lazyload\" data-lazyload=\"\/\/www.bon-alpina.at\/wp-content\/uploads\/2022\/04\/startseiteslider-5-1.jpg\" data-bg=\"p:center bottom;f:auto;\" data-no-retina loading=\"eager\">\n<!--\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-1-slide-55-layer-3\" \n\t\t\t\t\t\t\t\tdata-type=\"image\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:c;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:2000px;h:200px;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:8;\"\n\t\t\t\t\t\t\t><img decoding=\"async\" src=\"\/\/www.bon-alpina.at\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"\" class=\"tp-rs-img rs-lazyload\" width=\"2000\" height=\"200\" data-lazyload=\"\/\/www.bon-alpina.at\/wp-content\/uploads\/2021\/11\/topper4.png\" data-no-retina loading=\"lazy\" fetchpriority=\"low\"> \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><a\n\t\t\t\t\t\t\t\tid=\"slider-1-slide-55-layer-7\" \n\t\t\t\t\t\t\t\tclass=\"rs-layer\"\n\t\t\t\t\t\t\t\thref=\"https:\/\/bonalpina.direct-reservation.net\/de\/accommodation\" target=\"_blank\" rel=\"noopener\"\n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#ffffff\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:858px;y:394px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;a:center;\"\n\t\t\t\t\t\t\t\tdata-btrans=\"rZ:10;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:10;font-family:'Roboto';\"\n\t\t\t\t\t\t\t>Erhalten Sie <br \/>\n4 % Rabatt bei<br \/>\nDirektbuchung! \n\t\t\t\t\t\t\t<\/a><!--\n\n\t\t\t\t\t\t\t--><a\n\t\t\t\t\t\t\t\tid=\"slider-1-slide-55-layer-8\" \n\t\t\t\t\t\t\t\tclass=\"rs-layer\"\n\t\t\t\t\t\t\t\thref=\"https:\/\/bonalpina.direct-reservation.net\/de\/accommodation\" target=\"_blank\" rel=\"noopener\"\n\t\t\t\t\t\t\t\tdata-type=\"image\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:818px;y:330px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:211px;h:208px;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:9;\"\n\t\t\t\t\t\t\t><img decoding=\"async\" src=\"\/\/www.bon-alpina.at\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"\" class=\"tp-rs-img rs-lazyload\" width=\"211\" height=\"208\" data-lazyload=\"\/\/www.bon-alpina.at\/wp-content\/uploads\/2022\/04\/1-stoerer.png\" data-no-retina loading=\"lazy\" fetchpriority=\"low\"> \n\t\t\t\t\t\t\t<\/a><!--\n-->\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t\t<rs-slide style=\"position: absolute;\" data-key=\"rs-2\" data-title=\"Slide\" data-duration=\"3500ms\" data-anim=\"adpr:false;\" data-in=\"o:0;\" data-out=\"a:false;\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/\/www.bon-alpina.at\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"\" title=\"TCC20327\" width=\"2560\" height=\"1708\" class=\"rev-slidebg tp-rs-img rs-lazyload\" data-lazyload=\"\/\/www.bon-alpina.at\/wp-content\/uploads\/2023\/09\/TCC20327-scaled.jpg\" data-no-retina loading=\"lazy\" fetchpriority=\"low\">\n<!--\n\t\t\t\t\t\t\t--><rs-layer\n\t\t\t\t\t\t\t\tid=\"slider-1-slide-2-layer-0\" \n\t\t\t\t\t\t\t\tdata-type=\"image\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:c;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:2000px;h:200px;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:8;\"\n\t\t\t\t\t\t\t><img decoding=\"async\" src=\"\/\/www.bon-alpina.at\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"\" class=\"tp-rs-img rs-lazyload\" width=\"2000\" height=\"200\" data-lazyload=\"\/\/www.bon-alpina.at\/wp-content\/uploads\/2021\/11\/topper4.png\" data-no-retina loading=\"lazy\" fetchpriority=\"low\"> \n\t\t\t\t\t\t\t<\/rs-layer><!--\n\n\t\t\t\t\t\t\t--><a\n\t\t\t\t\t\t\t\tid=\"slider-1-slide-2-layer-1\" \n\t\t\t\t\t\t\t\tclass=\"rs-layer\"\n\t\t\t\t\t\t\t\thref=\"https:\/\/bonalpina.direct-reservation.net\/de\/accommodation\" target=\"_blank\" rel=\"noopener\"\n\t\t\t\t\t\t\t\tdata-type=\"image\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:818px;y:330px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:211px;h:208px;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:9;\"\n\t\t\t\t\t\t\t><img decoding=\"async\" src=\"\/\/www.bon-alpina.at\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"\" class=\"tp-rs-img rs-lazyload\" width=\"211\" height=\"208\" data-lazyload=\"\/\/www.bon-alpina.at\/wp-content\/uploads\/2022\/04\/1-stoerer.png\" data-no-retina loading=\"lazy\" fetchpriority=\"low\"> \n\t\t\t\t\t\t\t<\/a><!--\n\n\t\t\t\t\t\t\t--><a\n\t\t\t\t\t\t\t\tid=\"slider-1-slide-2-layer-2\" \n\t\t\t\t\t\t\t\tclass=\"rs-layer\"\n\t\t\t\t\t\t\t\thref=\"https:\/\/bonalpina.direct-reservation.net\/de\/accommodation\" target=\"_blank\" rel=\"noopener\"\n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#ffffff\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:858px;y:394px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;a:center;\"\n\t\t\t\t\t\t\t\tdata-btrans=\"rZ:10;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:10;font-family:'Roboto';\"\n\t\t\t\t\t\t\t>Erhalten Sie <br \/>\n4 % Rabatt bei<br \/>\nDirektbuchung! \n\t\t\t\t\t\t\t<\/a><!--\n-->\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t\t<rs-slide style=\"position: absolute;\" data-key=\"rs-68\" data-title=\"Slide\" data-duration=\"3500ms\" data-anim=\"adpr:false;\" data-in=\"o:0;\" data-out=\"a:false;\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/\/www.bon-alpina.at\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"\" title=\"Unbenannt-1c\" width=\"2560\" height=\"1871\" class=\"rev-slidebg tp-rs-img rs-lazyload\" data-lazyload=\"\/\/www.bon-alpina.at\/wp-content\/uploads\/2023\/05\/Unbenannt-1c.jpg\" data-no-retina loading=\"lazy\" fetchpriority=\"low\">\n<!--\n\t\t\t\t\t\t\t--><a\n\t\t\t\t\t\t\t\tid=\"slider-1-slide-68-layer-9\" \n\t\t\t\t\t\t\t\tclass=\"rs-layer\"\n\t\t\t\t\t\t\t\thref=\"https:\/\/bonalpina.direct-reservation.net\/de\/accommodation\" target=\"_blank\" rel=\"noopener\"\n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#ffffff\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:858px;y:394px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;a:center;\"\n\t\t\t\t\t\t\t\tdata-btrans=\"rZ:10;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:10;font-family:'Roboto';\"\n\t\t\t\t\t\t\t>Erhalten Sie <br \/>\n4 % Rabatt bei<br \/>\nDirektbuchung! \n\t\t\t\t\t\t\t<\/a><!--\n\n\t\t\t\t\t\t\t--><a\n\t\t\t\t\t\t\t\tid=\"slider-1-slide-68-layer-10\" \n\t\t\t\t\t\t\t\tclass=\"rs-layer\"\n\t\t\t\t\t\t\t\thref=\"https:\/\/bonalpina.direct-reservation.net\/de\/accommodation\" target=\"_blank\" rel=\"noopener\"\n\t\t\t\t\t\t\t\tdata-type=\"image\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:818px;y:330px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:211px;h:208px;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:9;\"\n\t\t\t\t\t\t\t><img decoding=\"async\" src=\"\/\/www.bon-alpina.at\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"\" class=\"tp-rs-img rs-lazyload\" width=\"211\" height=\"208\" data-lazyload=\"\/\/www.bon-alpina.at\/wp-content\/uploads\/2022\/04\/1-stoerer.png\" data-no-retina loading=\"lazy\" fetchpriority=\"low\"> \n\t\t\t\t\t\t\t<\/a><!--\n-->\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t\t<rs-slide style=\"position: absolute;\" data-key=\"rs-56\" data-title=\"Slide\" data-duration=\"3500ms\" data-anim=\"adpr:false;\" data-in=\"o:0;\" data-out=\"a:false;\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/\/www.bon-alpina.at\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"\" title=\"TCC20785\" width=\"2560\" height=\"1708\" class=\"rev-slidebg tp-rs-img rs-lazyload\" data-lazyload=\"\/\/www.bon-alpina.at\/wp-content\/uploads\/2023\/09\/TCC20785-scaled.jpg\" data-bg=\"p:center bottom;\" data-no-retina loading=\"lazy\" fetchpriority=\"low\">\n<!--\n\t\t\t\t\t\t\t--><a\n\t\t\t\t\t\t\t\tid=\"slider-1-slide-56-layer-9\" \n\t\t\t\t\t\t\t\tclass=\"rs-layer\"\n\t\t\t\t\t\t\t\thref=\"https:\/\/bonalpina.direct-reservation.net\/de\/accommodation\" target=\"_blank\" rel=\"noopener\"\n\t\t\t\t\t\t\t\tdata-type=\"text\"\n\t\t\t\t\t\t\t\tdata-color=\"#ffffff\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:858px;y:394px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;a:center;\"\n\t\t\t\t\t\t\t\tdata-btrans=\"rZ:10;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:10;font-family:'Roboto';\"\n\t\t\t\t\t\t\t>Erhalten Sie <br \/>\n4 % Rabatt bei<br \/>\nDirektbuchung! \n\t\t\t\t\t\t\t<\/a><!--\n\n\t\t\t\t\t\t\t--><a\n\t\t\t\t\t\t\t\tid=\"slider-1-slide-56-layer-10\" \n\t\t\t\t\t\t\t\tclass=\"rs-layer\"\n\t\t\t\t\t\t\t\thref=\"https:\/\/bonalpina.direct-reservation.net\/de\/accommodation\" target=\"_blank\" rel=\"noopener\"\n\t\t\t\t\t\t\t\tdata-type=\"image\"\n\t\t\t\t\t\t\t\tdata-rsp_ch=\"on\"\n\t\t\t\t\t\t\t\tdata-xy=\"x:818px;y:330px;\"\n\t\t\t\t\t\t\t\tdata-text=\"w:normal;\"\n\t\t\t\t\t\t\t\tdata-dim=\"w:211px;h:208px;\"\n\t\t\t\t\t\t\t\tdata-frame_999=\"o:0;st:w;\"\n\t\t\t\t\t\t\t\tstyle=\"z-index:9;\"\n\t\t\t\t\t\t\t><img decoding=\"async\" src=\"\/\/www.bon-alpina.at\/wp-content\/plugins\/revslider\/sr6\/assets\/assets\/dummy.png\" alt=\"\" class=\"tp-rs-img rs-lazyload\" width=\"211\" height=\"208\" data-lazyload=\"\/\/www.bon-alpina.at\/wp-content\/uploads\/2022\/04\/1-stoerer.png\" data-no-retina loading=\"lazy\" fetchpriority=\"low\"> \n\t\t\t\t\t\t\t<\/a><!--\n-->\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t<\/rs-slides>\n\t\t\t\t\t<rs-static-layers><!--\n\t\t\t\t\t--><\/rs-static-layers>\n\t\t\t\t<\/rs-module>\n\t\t\t\t<script>\n\t\t\t\t\tsetREVStartSize({c: 'rev_slider_1_2',rl:[1240,1024,778,480],el:[700],gw:[1240],gh:[700],type:'standard',justify:'',layout:'fullwidth',mh:\"0\"});if (window.RS_MODULES!==undefined && window.RS_MODULES.modules!==undefined && window.RS_MODULES.modules[\"revslider12\"]!==undefined) {window.RS_MODULES.modules[\"revslider12\"].once = false;window.revapi1_2 = undefined;if (window.RS_MODULES.checkMinimal!==undefined) window.RS_MODULES.checkMinimal()}\n\t\t\t\t<\/script>\n\t\t\t<\/rs-module-wrap>\n\t\t\t<!-- END REVOLUTION SLIDER -->\n[\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"templatera_shortcode\"><section class=\"vc_section\"><section class=\"vc_row wpb_row vc_row-fluid buchung liquid-row-shadowbox-6a83a3c247e63\"><div class=\"ld-container container\"><div class=\"row ld-row\"><style>.liquid-column-6a83a3c248312 > .vc_column-inner > .wpb_wrapper { box-shadow:0px 0px 15px 0px rgba(0, 0, 0, 0.1)};<\/style><div class=\"wpb_column vc_column_container vc_col-sm-12 liquid-column-6a83a3c248312 vc_col-has-fill\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper vc_custom_1643779026349\"   ><div class=\"wpb_wrapper-inner\">\n\t<div class=\"wpb_text_column wpb_content_element\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<!DOCTYPE html>\r\n\r\n<html lang=\"en\" xmlns=\"http:\/\/www.w3.org\/1999\/xhtml\">\r\n<head>\r\n    <meta charset=\"utf-8\" \/>\r\n    <link href=\"http:\/\/api.direct-reservation.net\/search\/1.3\/jquery.addajet.search.min.css\" rel=\"stylesheet\" \/>\r\n\r\n    <script src=\"http:\/\/api.direct-reservation.net\/search\/1.3\/jquery.addajet.search.min.js\"><\/script>\r\n<\/head>\r\n<body>\r\n    <div style=\"width: 100%;\">\r\n        <div id=\"addaJetSearchBox\"><\/div>\r\n    <\/div>\r\n    <script>\r\n\t\t\r\n\t\t\r\n        jQuery(document).ready(function ($) {\r\n            $(\"#addaJetSearchBox\").search({\r\n                websiteID: 1563,\r\n                combinations: [\r\n                    \"accommodation\"\r\n                ],\t\t\t\t\r\n\t\t\t\tsettings: {\r\n\t\t\t\t\tlanguageCode: \"EN\",\r\n\t\t\t\t\tcurrencyCode: \"EUR\",\r\n\t\t\t\t\tshowLabels: true,\r\n\t\t\t\t\tshowCodes: true,\r\n\t\t\t\t\tresultsInNewTab: true,\r\n\t\t\t\t\tisRTL: false,\r\n\t\t\t\t\tdatePicker: {\r\n\t\t\t\t\tminimimNights: 1,\r\n\t\t\t\t\tminimumDate: 0,\r\n\t\t\t\t\tmonths: 2,\r\n\t\t\t\t\tformat: \"dd\/mm\/yy\",\r\n\t\t\t\t\tfillDates: true\r\n\t\t\t\t\t},\r\n\t\t\t\t\taccommodation: {\r\n\t\t\t\t\tshowEstablishments: true\r\n\t\t\t\t\t}\t\t\r\n\t\t\t\t}\r\n\t\t\t\r\n            });\r\n        });\r\n    <\/script>\r\n<\/body>\r\n<\/html>\r\n\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"vc_row wpb_row vc_row-fluid liquid-row-shadowbox-6a83a3c248d0c\"><div class=\"ld-container container\"><div class=\"row ld-row\"><div class=\"wpb_column vc_column_container vc_col-sm-12 liquid-column-6a83a3c24917e\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper \"   ><div class=\"wpb_wrapper-inner\"><div class=\"vc_empty_space\"   style=\"height: 20px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section><section class=\"vc_row wpb_row vc_row-fluid liquid-row-shadowbox-6a83a3c2497cf\"><div class=\"ld-container container\"><div class=\"row ld-row\"><div class=\"wpb_column vc_column_container vc_col-sm-6 liquid-column-6a83a3c249c4c\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper \"   ><div class=\"wpb_wrapper-inner\">\n\t<div class=\"wpb_text_column wpb_content_element vc_custom_1637059315215\" >\n\t\t<div class=\"wpb_wrapper\">\n\t\t\t<div class=\"aioseo-breadcrumbs\"><span class=\"aioseo-breadcrumb\">\n\t\t\t<a href=\"https:\/\/www.bon-alpina.at\/en\" title=\"HOME\">HOME<\/a>\n\t\t<\/span><span class=\"aioseo-breadcrumb-separator\">&#124;<\/span><span class=\"aioseo-breadcrumb\">\n\t\t\tToppernew\n\t\t<\/span><\/div>\n\n\t\t<\/div>\n\t<\/div>\n<\/div><\/div><\/div><\/div><div class=\"wpb_column vc_column_container vc_col-sm-6 text-right liquid-column-6a83a3c24a7db\"><div class=\"vc_column-inner\"><div class=\"wpb_wrapper \"   ><div class=\"wpb_wrapper-inner\"><div class=\"vc_empty_space\"   style=\"height: 10px\"><span class=\"vc_empty_space_inner\"><\/span><\/div><ul class=\"social-icon social-icon-md ld_social_icons_6a83a3c24aa51\" id=ld_social_icons_6a83a3c24aa51>\n<li><a href=\"#\" target=\"_blank\" rel=\"nofollow\"><i class=\"fa fa-facebook\"><\/i><\/a><\/li><li><a href=\"#\" target=\"_blank\" rel=\"nofollow\"><i class=\"fa fa-instagram\"><\/i><\/a><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/section><\/section><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][vc_separator color=&#8221;custom&#8221; border_width=&#8221;2&#8243; el_width=&#8221;10&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1 style=\"text-align: center;\">FAQ<\/h1>\n<p>[\/vc_column_text][vc_empty_space][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\">We answer your questions.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_empty_space height=&#8221;80px&#8221;][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"pdgt-faq\" style=\"--pdgt-faq-plus:#dd9933\"><details><summary>From what time is check-in possible?<\/summary><div class=\"pdgt-faq-answer\"><p>Your room will be available from 3:00 p.m. on the day of arrival. Should you arrive earlier, you are welcome to leave your luggage at reception. We do not have a secure luggage storage room.<\/p>\n<\/div><\/details><details><summary>By what time is check-out possible?<\/summary><div class=\"pdgt-faq-answer\"><p>On the day of departure, we ask you to vacate the room by 11:00 a.m.<\/p>\n<\/div><\/details><details><summary>Is there a 24-hour reception?<\/summary><div class=\"pdgt-faq-answer\"><p>Yes, our reception is available to you around the clock. We recommend addressing any matters between 7:00 a.m. and 9:30 p.m.<\/p>\n<\/div><\/details><details><summary>Is parking available at the hotel?<\/summary><div class=\"pdgt-faq-answer\"><p>Yes, complimentary parking is available for our guests right at the hotel. We have two parking areas directly on the premises, one located 50 meters from the rear entrance (near the swimming pool), and an underground garage with 10 spaces. Our reception team will be happy to provide details on how to access the outdoor parking areas and the underground garage.<\/p>\n<p>Parking spaces cannot be reserved in advance. In general, parking is very limited in Igls.<\/p>\n<p>In the unlikely event that all approximately 60 parking spaces are occupied, there is another free parking area located about 400 meters from the hotel.<\/p>\n<\/div><\/details><details><summary>How far is Innsbruck from the hotel?<\/summary><div class=\"pdgt-faq-answer\"><p>Bon Alpina is located in the center of Igls, just a few kilometers from Innsbruck city center. You can easily reach the city by public transport; the &#8220;J&#8221; bus, which departs directly from the property, runs every 10 minutes on weekdays and every 15 minutes on weekends.<\/p>\n<\/div><\/details><\/div><div class=\"pdgt-faq\" style=\"--pdgt-faq-plus:#dd9933\"><details><summary>Is there free Wi-Fi?<\/summary><div class=\"pdgt-faq-answer\"><p>Yes, free Wi-Fi is available throughout the hotel.<\/p>\n<\/div><\/details><details><summary>What room categories are available?<\/summary><div class=\"pdgt-faq-answer\"><p>We offer single, double, triple, and quadruple rooms. The hotel is not air-conditioned. All rooms are carpeted. There are no kettles or refrigerators in the rooms. Our rooms are not wheelchair accessible.<\/p>\n<\/div><\/details><details><summary>Are baby cots available?<\/summary><div class=\"pdgt-faq-answer\"><p>Yes, we are happy to provide baby cots upon request. The cost is \u20ac10.00 per night.<\/p>\n<\/div><\/details><details><summary>Do the rooms have a balcony or a terrace?<\/summary><div class=\"pdgt-faq-answer\"><p>Many of our rooms feature a balcony or terrace. Please note that these cannot be reserved in advance; rooms are allocated by our reception team based on availability.<\/p>\n<\/div><\/details><\/div><div class=\"pdgt-faq\" style=\"--pdgt-faq-plus:#dd9933\"><details><summary>Is breakfast included in the price?<\/summary><div class=\"pdgt-faq-answer\"><p>Yes, breakfast is already included in the price. A generous breakfast buffet awaits you.<\/p>\n<p><strong>BREAKFAST 07:00 \u2013 10:00<\/strong><br \/>\nGenerous breakfast buffet<\/p>\n<p>Additional breakfast: EUR 18.00 per person.<\/p>\n<\/div><\/details><details><summary>Is half-board available?<\/summary><div class=\"pdgt-faq-answer\"><p>Yes, you can book your stay with half-board; the cost is \u20ac27.00 per person per day.<br \/>\nRestaurant: 6:00 PM \u2013 9:00 PM<br \/>\nKitchen: 6:00 PM \u2013 8:30 PM<\/p>\n<\/div><\/details><details><summary>Is there an all-inclusive option as well?<\/summary><div class=\"pdgt-faq-answer\"><p>We also offer all-inclusive packages during the summer season.<\/p>\n<p>BREAKFAST 07:00 \u2013 10:00<br \/>\nExtensive breakfast buffet<\/p>\n<p>LUNCH 12:00 \u2013 13:00<br \/>\nChoose from our all-inclusive lunch menu or order a packed lunch if you are heading out for the day. We kindly ask that you order your packed lunch during breakfast to avoid long wait times. Please note that once a packed lunch has been ordered and collected, lunch is no longer available in the restaurant.<\/p>\n<p>COFFEE &amp; CAKE 16:00 \u2013 17:00<br \/>\nWe offer fresh cakes daily, along with filter coffee and tea.<\/p>\n<p>DINNER 18:00 \u2013 20:30<br \/>\nOur dinner service includes a varied salad buffet, a choice of two soups, two main courses, a vegetarian main course, a children&#8217;s main course, and dessert.<\/p>\n<p>The following beverages are included in our all-inclusive offer:<\/p>\n<p>During breakfast \u2013 between 07:00 and 10:00:<br \/>\nAll beverages available at the breakfast buffet.<\/p>\n<p>Between 10:00 and 21:00:<br \/>\nNon-alcoholic beverages: Cola, orange soda, lemon soda, apple juice, orange juice, blackcurrant juice, soda water.<br \/>\nDraft beer, non-alcoholic beer: 0.5 liters.<br \/>\nHouse wines: Red wine (Zweigelt), white wine (Gr\u00fcner Veltliner).<br \/>\nFilter coffee and tea.<\/p>\n<p>To ensure the best possible conditions for the future, we kindly ask you to make fair use of the all-inclusive beverage offer. Each person may order only one drink at a time (exception: soda water may be ordered in addition to any other drink). Of course, you are welcome to place \u00e0 la carte orders from our extensive drinks menu directly with the waiter at any time and pay immediately or have the cost charged to your room.<\/p>\n<p>Vegan\/vegetarian\/gluten-free: Please let us know in advance; we would be happy to provide alternatives.<\/p>\n<\/div><\/details><details><summary>Does the hotel have a bar?<\/summary><div class=\"pdgt-faq-answer\"><p>Yes, our cozy hotel bar is the perfect place to unwind at the end of the day. Opening hours: daily from 10:00 a.m. to 10:00 p.m. during the summer season, and daily from 11:00 a.m. to 11:00 p.m. during the winter season.<\/p>\n<\/div><\/details><\/div><div class=\"pdgt-faq\" style=\"--pdgt-faq-plus:#dd9933\"><details><summary>Is there a wellness area?<\/summary><div class=\"pdgt-faq-answer\"><p>BON ALPINA SAUNA WORLD<\/p>\n<p>Finnish sauna<br \/>\nSteam bath<br \/>\nInfrared cabin<br \/>\nExperience showers<br \/>\nRelaxation area<\/p>\n<p>OPENING HOURS<br \/>\n3:00 PM \u2013 8:00 PM<\/p>\n<p>You are welcome to rent a bathrobe at reception for a daily fee of \u20ac3.00, or for a flat rate of \u20ac9.00 for longer stays.<\/p>\n<p>You may bring your own bathrobe or use the provided spa bag, which includes a set of towels for the spa area.<\/p>\n<p>Children are not permitted in the wellness area unsupervised. Use of the sauna, steam bath, and infrared cabin is not permitted for children under the age of 18.<\/p>\n<p>We kindly ask that you enter this area without swimwear, out of respect for traditional sauna culture and the well-being of all guests.<\/p>\n<p>Thank you for your understanding and consideration.<\/p>\n<\/div><\/details><details><summary>Is there a pool?<\/summary><div class=\"pdgt-faq-answer\"><p>Yes, the Bon Alpina offers both an indoor pool and a heated outdoor pool.<\/p>\n<p><strong>OPENING HOURS<\/strong><br \/>\nIndoor: 10:00 am \u2013 9:00 pm<br \/>\nHeated outdoor pool (winter): 4:00 pm \u2013 7:00 pm<br \/>\nOutdoor pool (summer): 10:00 am \u2013 9:00 pm<\/p>\n<\/div><\/details><details><summary>Is there a fitness room?<\/summary><div class=\"pdgt-faq-answer\"><p>Yes, a small fitness room is available to our guests.<\/p>\n<\/div><\/details><details><summary>Is the hotel suitable for families?<\/summary><div class=\"pdgt-faq-answer\"><p>Absolutely. Families benefit from spacious rooms, a room for children and teenagers, and the pool facilities.<\/p>\n<\/div><\/details><\/div><div class=\"pdgt-faq\" style=\"--pdgt-faq-plus:#dd9933\"><details><summary>How far away is the Patscherkofel ski area?<\/summary><div class=\"pdgt-faq-answer\"><p>The Patscherkofel ski area is located just a few minutes from the hotel and is easily accessible by bus.<\/p>\n<p>Ski buses to the various ski areas from Innsbruck<\/p>\n<p>Ski room:<br \/>\nLocated in the basement; no elevator access! Please note that ski equipment should not be stored in your room.<\/p>\n<\/div><\/details><details><summary>Is the hotel a good starting point for hikes?<\/summary><div class=\"pdgt-faq-answer\"><p>Yes, the Bon Alpina is located right at the foot of the Patscherkofel and is ideal for hiking, mountain biking, and nature experiences.<\/p>\n<\/div><\/details><details><summary>Will I receive the Innsbruck Welcome Card?<\/summary><div class=\"pdgt-faq-answer\"><p>The Welcome Card is included for stays of two nights or more and is issued at reception after check-in. Guests enjoy the benefits of the Innsbruck Welcome Card depending on the length of their stay. Our team will be happy to provide you with information on the current benefits.<\/p>\n<\/div><\/details><details><summary>Is there public transport nearby?<\/summary><div class=\"pdgt-faq-answer\"><p>Yes, there are regular bus connections from Igls to Innsbruck\u2014the J bus runs every 10 minutes on weekdays and every 15 minutes on weekends.<\/p>\n<\/div><\/details><\/div><div class=\"pdgt-faq\" style=\"--pdgt-faq-plus:#dd9933\"><details><summary>May I bring my dog?<\/summary><div class=\"pdgt-faq-answer\"><p>Yes, dogs are very welcome here. Please let us know before your arrival. We would be happy to reserve a table for you in our &#8220;Stube&#8221; (lounge area), as pets are not permitted in the main restaurant; we appreciate your understanding.<\/p>\n<p>Cost: \u20ac10.00 per day (excluding food)<\/p>\n<\/div><\/details><details><summary>Can I let you know about special requests before I arrive?<\/summary><div class=\"pdgt-faq-answer\"><p>Certainly. Please let us know your wishes as early as possible so that we can accommodate them in the best possible way.<\/p>\n<\/div><\/details><details><summary>For whom is the hotel particularly suitable?<\/summary><div class=\"pdgt-faq-answer\"><p>The Bon Alpina is ideal for families, active holidaymakers, hikers, and skiers, as well as guests who wish to combine proximity to Innsbruck with the tranquility of a Tyrolean mountain village.<\/p>\n<\/div><\/details><details><summary>Why should I book directly through the website?<\/summary><div class=\"pdgt-faq-answer\"><p>Guests who book directly regularly benefit from attractive perks and the best available offers. For direct bookings via email, a deposit is required up to four weeks prior to arrival. For bookings made via the website, a credit card is provided to guarantee the reservation but is not charged.<\/p>\n<\/div><\/details><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"Erhalten Sie 4 % Rabatt bei Direktbuchung! Erhalten Sie 4 % Rabatt bei Direktbuchung! Erhalten...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-1874","page","type-page","status-publish","hentry"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO 5.0.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"HOME | FAQ FAQ We answer your questions. From what time is check-in possible? Your room will be available from 3:00 p.m. on the day of arrival. Should you arrive earlier, you are welcome to leave your luggage at reception. We do not have a secure luggage storage room. 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